Frequently Asked Questions
We hope to answer some questions you may have regarding Journey Counseling Ministries. If you have other questions, feel free to call our main number 540-908-3464.
Q. Do I have to be a Christian to receive counseling services?
Q. What is the cost of counseling?
Licensed Therapists – $105 per session / Non-licensed Counselor – $90 per session / Intern – $45 per session
A session is approximately 50 minutes in length. Payment is due at the beginning of each session.
Q. What is your cancellation policy?
Q. What is the difference between a licensed therapist and a non-licensed counselor?
Q. Do you accept insurance?
We can help! We do not file with insurance companies. However, if you see a licensed counselor, he or she can work with you on how to file a claim with your insurance company and possibly receive reimbursement. Please ask the following questions of your insurance company:
Do I have mental health insurance benefits?
Do I have marriage and family counseling insurance benefits?
Does my insurance cover services for an “out of network” provider?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?
Does my insurance require a licensed counselor?
Is approval required from my primary care physician?
*We do not work with Medicaid or Medicare.*
Q. What payment types do you accept?
All payments are accepted at the beginning of each session.
Please make checks out to Journey or JCM. There is a $30 fee for all returned checks.
Q. What are your business hours?
All appointments are scheduled directly with your Journey clinician. Initially, you can contact Journey by email at journeycounseling@gmail.com or by phone at 540-908-3464 to get connected. Our messaging system is always open for receiving messages and is checked daily on business days.
Q. Are You a Crisis Counseling Center?
We are not a Crisis Counseling Center. We provide services by appointment only. If you have an emergency, please contact your local emergency services, call 911, or go to the nearest emergency room.
You can access emergency services at Sentara RMH Medical Hospital (540-689-1414)
Address: 2010 Health Campus Drive Harrisonburg.
Other emergency resources include:
o National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
o Crisis Text Line: Text “HOME” to 741741
o Disaster Stress Hotline: 1-800-985-5990
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